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Terms of Service

Last updated: July 1, 2026

1. Acceptance of these terms

These Terms of Service (“Terms”) form a binding agreement between you and Royce & Company LLC(“Autoplugg,” “we,” “us,” or “our”) governing your use of the Autoplugg website, web application, and related services (the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility and authority

You must be at least the age of majority in your jurisdiction (and at least 16) to use the Service. If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that entity to these Terms, and “you” refers to that entity.

3. The Service

Autoplugg is an AI marketing automation platform that helps you plan, create, schedule, publish, and analyze marketing content across connected platforms. The Service may let you connect third-party social accounts, generate content with AI, publish content on your behalf, and read your content and analytics to inform recommendations. We may add, change, or remove features over time.

4. Acceptable use

You are responsible for how you use the Service and for all content you create, upload, generate, schedule, or publish through it. You agree that:

  • You will comply with the terms, policies, and rate limits of each platform you connect (for example LinkedIn, X, YouTube, Meta, TikTok, Discord, and Reddit). We provide safety controls and guidance, but you remain responsible for complying with those platforms.
  • You will not send spam or unsolicited bulk messages, or engage in deceptive, manipulative, or platform-prohibited posting behavior.
  • You will not use the Service to create or distribute content that is illegal, fraudulent, deceptive, infringing, defamatory, harassing, hateful, or abusive, or that violates the rights of others.
  • You will not impersonate any person or entity or misrepresent your affiliation.
  • You will comply with all applicable laws in your marketing activities, including anti-spam and communications laws such as the CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA) where applicable.
  • You will not attempt to disrupt, reverse engineer, or gain unauthorized access to the Service, or use it to build a competing product in violation of law.

5. Your content and license to us

You retain ownership of the content and materials you provide or generate through the Service (“Your Content”). To operate the Service, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, modify (for formatting), transmit, and display Your Content solely as needed to provide the Service to you — including transmitting it to the platforms and third-party services you direct us to use. This license ends when you delete Your Content or your account, except for content already transmitted to third parties at your direction and for backup copies retained for a limited period.

6. AI-generated content

The Service uses artificial intelligence to help generate content. AI output can be inaccurate, incomplete, biased, or unsuitable, and may unintentionally resemble existing material. You are responsible for reviewing all AI-generated content before publishing or relying on it. We make no warranty that AI output is accurate, original, non-infringing, or fit for any purpose, and you are responsible for the content you choose to publish.

7. Third-party platforms and your own keys (BYOK)

The Service integrates with third-party platforms and providers. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for their acts or omissions. We are not liable for any suspension, restriction, shadow-banning, or termination of your accounts by a platform, or for changes, outages, or deprecations of their APIs.

If you bring your own AI-provider or third-party service keys (BYOK), you are responsible for those accounts, for any usage costs and fees you incur with those providers, and for complying with their terms. You authorize us to use your keys only to provide the features you request.

8. Billing, subscriptions, and refunds

  • Paid plans are billed on a recurring subscription basis (for example monthly) through our payment processor, Stripe. By subscribing, you authorize recurring charges until you cancel.
  • We offer different plans, including bring-your-own-key (BYOK) and managed-AI options. Managed-AI usage and certain resources may be metered, with usage allowances and overage chargesbeyond your plan’s included limits.
  • Fees are exclusive of taxes; you are responsible for applicable taxes.
  • Subscriptions auto-renew at the end of each billing period at the then-current price. You may cancel at any time; cancellation takes effect at the end of the current billing period, and you retain access until then.
  • Except as required by applicable law, fees are non-refundable and we do not provide refunds or credits for partial periods or unused features.
  • We may change prices or plan features. We will give reasonable advance notice of price changes, which take effect on your next renewal; continued use after that constitutes acceptance.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. We do not guarantee any particular marketing, engagement, or business results, or that connected platforms will not restrict, suspend, or take action on your accounts.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUTOPLUGG AND ROYCE & COMPANY LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.

11. Indemnification

You agree to indemnify and hold harmless Royce & Company LLC and its officers, employees, and agents from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of or related to Your Content, your use of the Service, your violation of these Terms, your violation of any third-party platform’s terms, or your violation of applicable law or the rights of any third party.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if required to protect the Service or other users, or as otherwise permitted by law. On termination, your right to use the Service ends; provisions that by their nature should survive (such as ownership, disclaimers, limitations of liability, and indemnification) will survive.

13. Governing law and disputes

These Terms are governed by the laws of the State of [Governing-law state], without regard to its conflict-of-laws rules. You agree that the state and federal courts located in [Governing-law state] will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, except where applicable law grants you the right to bring a claim elsewhere.

14. Changes to these terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after an update means you accept the revised Terms.

15. Contact

Questions about these Terms? Contact us at support@autoplugg.ai.

Royce & Company LLC